Shipping Policy
Thank you for shopping with Wavly
We’re committed to delivering high-quality products with a smooth, secure, and timely shipping experience. Please review our shipping policy carefully before placing your order.
Handling Time
All orders are processed within 1–2 business days (Monday through Friday), excluding weekends and holidays.
Our fulfillment team carefully inspects and packages every order to ensure safe and accurate delivery.
Transit Time
Once your order has shipped, most packages are delivered within 7–12 business days (Monday through Friday).
Delivery times may vary depending on your location, shipping carrier, or seasonal demand.
Order Cutoff Time
Orders placed before 5:00 PM (GMT-05:00) Eastern Time (US & Canada) on business days will be processed the same day.
Orders placed after that time will be processed on the next business day.
To ensure prompt delivery, please place your order before the daily cutoff.
🇺🇸 Shipping Locations & Charges
We currently offer FREE standard shipping on all U.S. orders no minimum required.
At this time, we do not offer international shipping.
Shipping Carriers
We partner with trusted carriers such as USPS, UPS, and FedEx to ensure reliable and timely delivery of your packages.
Tracking Your Order
Once your order ships, you’ll receive a shipping confirmation email containing your tracking number.
Please allow up to 24 hours for the tracking information to update in the carrier’s system.
Ensure Accurate Shipping Info
To prevent delays, please verify that your shipping address is accurate during checkout.
Wavly is not responsible for delays or delivery issues caused by incorrect or incomplete address details.
Order Changes or Cancellations
If you need to modify or cancel your order, please contact us within 12 hours of placing your order at info.wavly@gmail.com or via live chat.
Once your order enters processing or shipping, changes may no longer be possible.
Missing or Damaged Packages
If your order is missing or arrives damaged, please contact us within 48 hours of delivery.
Keep all original packaging and include photos when reporting the issue this helps us resolve it quickly.
Returns and Exchanges
For information on returning or exchanging items, please refer to our Return Policy page for full details.
Need Help?
Our customer support team is always happy to assist with shipping inquiries or order updates.
Live Chat: Available on our website
Email: info.wavly@gmail.com
Phone: +1 (302) 464-6933
Address: 200 W 92nd St Apt 1A, New York, NY 10025, United States